Reflecting on the UX of Working in A Coffeeshop

The other night, I attended a talk titled The Psychology of UX. Great talk, but one of the comments made towards the end of the time has really stuck in my head:

…what you have been talking about looks like the web from 1995. When are we going to get into the rich media and contextual-driven experiences that take advantage of the tech and abilities of the people using them?

Ok, not a direct quote. But very close to the sentiment from the person who also mentioned that they were a part of the team that built Siri. And closer still to how I think that many people think not just about their technologies and tools, but how they are being used – and what should be better about them given what we have in our hands and where we have been in times past.